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Daily Archives: Jun 22, 2021

Impacts of crisis emotions on negative word-of-mouth

Purpose The purpose of this study is to explore how emotions felt by the public during a crisis influenced consumer loyalty intention and negative word-of-mouth...

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Australia
clear sky
11.7 ° C
11.7 °
11.7 °
45 %
4.8kmh
0 %
Thu
11 °
Fri
19 °
Sat
19 °
Sun
20 °
Mon
20 °

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