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Daily Archives: Jun 22, 2021

Impacts of crisis emotions on negative word-of-mouth

Purpose The purpose of this study is to explore how emotions felt by the public during a crisis influenced consumer loyalty intention and negative word-of-mouth...

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Australia
clear sky
14.8 ° C
14.8 °
14.8 °
42 %
4.1kmh
0 %
Fri
18 °
Sat
19 °
Sun
22 °
Mon
23 °
Tue
26 °

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