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Daily Archives: Jun 22, 2021

Impacts of crisis emotions on negative word-of-mouth

Purpose The purpose of this study is to explore how emotions felt by the public during a crisis influenced consumer loyalty intention and negative word-of-mouth...

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Australia
clear sky
12.9 ° C
12.9 °
12.9 °
57 %
3.5kmh
0 %
Wed
21 °
Thu
22 °
Fri
24 °
Sat
24 °
Sun
23 °

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