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Home
About Me
Tánh Thuần Khiết
Media
Business Spotlight
General Spotlight
Teaching & Practice
Brand Management
Digital Marketing
Shopper Marketing
Advertising And Marketing Communication
Research & Notes
Research Methods
Research Notes
My Keynotes
Insights
Contact Us
Search
Home
2020
Sep
20
Daily Archives: Sep 20, 2020
It takes two to tango
Abstract This study investigates the link between employee empathy and customer satisfaction. Building on social exchange theory, we develop a model of employee-customer empathy. We...
September 20, 2020
THỜI TIẾT HÔM NAY
Australia
overcast clouds
enter location
29.3
°
C
29.3
°
29.3
°
29 %
1.9kmh
100 %
Sun
29
°
Mon
39
°
Tue
35
°
Wed
25
°
Thu
34
°
CALENDAR
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