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Home
About Me
Tánh Thuần Khiết
Media
Business Spotlight
General Spotlight
Teaching & Practice
Brand Management
Digital Marketing
Shopper Marketing
Advertising And Marketing Communication
Research & Notes
Research Methods
Research Notes
My Keynotes
Insights
Contact Us
Search
Home
2020
Sep
20
Daily Archives: Sep 20, 2020
It takes two to tango
Abstract This study investigates the link between employee empathy and customer satisfaction. Building on social exchange theory, we develop a model of employee-customer empathy. We...
September 20, 2020
THỜI TIẾT HÔM NAY
Australia
clear sky
enter location
27.3
°
C
27.3
°
27.3
°
27 %
4.9kmh
3 %
Sun
27
°
Mon
36
°
Tue
37
°
Wed
33
°
Thu
29
°
CALENDAR
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