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Daily Archives: Sep 12, 2016

Outcome versus process value in service delivery

Purpose This study is embedded in social exchange and transaction cost theories. The purpose of this paper is to compare the relative importance of process...

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Australia
overcast clouds
29.7 ° C
29.7 °
29.7 °
30 %
3.3kmh
99 %
Mon
40 °
Tue
35 °
Wed
28 °
Thu
33 °
Fri
35 °

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