Authors: Liem Viet Ngo, Tania Bucci
Description
Firms increasingly enter into business alliances in an effort to manage the innovation process, and with a view to...
Authors: Liem Viet Ngo, Aron O’Cass
Description
Being market-oriented has been considered a key contributor of superior firm performance. A significant void exists in current models...
Authors: Aron O’Cass, Liem Ngo
Description
This study primarily examines the brand performance impacts of service brand innovation and service brand marketing capabilities in service firms....